Find heating and cooling by city
How we compare to other HVAC companies
| James River Heating & Air | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Written quote before any work | ✓ | ✕ | ✕ |
| Live answer seven days a week | ✓ | ✕ | ✓ |
| Every major brand, gas or electric | ✓ | ✓ | ✕ |
| Independent company, nobody's quota | ✓ | ✕ | ✓ |
| Local techs who know the housing stock | ✓ | ✕ | ✓ |
What you get on every job
The quote comes first, in writing
Covering 171 cities across Washington DC, Delaware, Maryland and 5 more.A real person answers
Open 7 days, 8:00 AM to 5:00 PM ET.Every major brand, gas and electric
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.Questions West Virginia homeowners ask
Which parts of West Virginia do you serve?
We serve homeowners across West Virginia, and the city pages linked on this page show where we work most often. If you do not see your town, call us anyway. We cover a wide stretch of the region and can tell you in one call whether we can get a technician to your address.
My AC runs all day but the house still feels clammy. What is going on?
That is usually a humidity problem, not purely a cooling problem, and we diagnose it as part of an air conditioner repair visit. An oversized system that short cycles never runs long enough to pull water out of the air. Ducts in a vented crawlspace can also pick up damp air through loose joints and pull it into the house. We measure temperature split and static pressure, check the coil and drain, and look at the duct runs before recommending anything.
What should I check before I call for AC repair or heating repair?
Five safe things. Check that the thermostat has fresh batteries and is set to the mode you want, look for a tripped breaker at the panel, change the filter if it is grey and loaded, clear leaves and grass clippings away from the outdoor unit, and walk the house confirming supply vents are open. Anything involving gas, refrigerant or high voltage is ours to handle, not yours.
I smell gas near the furnace. What do I do?
Leave the building right away, take everyone with you, and do not flip switches on your way out. From outside, call 911 or your gas utility. Once they have cleared the home, call us and we will look at the furnace. The same applies if a carbon monoxide alarm sounds. Get out first, call for help, then call us.
How fast can you get someone out, and what should I have ready?
Call us and we will give you the soonest window we honestly have, which shifts with the weather. Heat waves and the first hard cold snap are the busiest days of the year. Have ready the age of the system if you know it, the brand on the outdoor unit or furnace cabinet, what the thermostat reads versus how the house feels, any noises or smells, and whether a breaker has tripped. That shortens the visit.
How it works
- Step 1
Tell us the symptom
Call or fill in the form and describe what changed. Warm air, short cycling, a smell, water near the indoor unit. Details like that help us load the right parts before we leave.
- Step 2
We diagnose the whole system
We check the thermostat, the indoor unit, the outdoor unit and the ductwork, including runs in crawlspaces where damp air and loose joints quietly cause weak airflow and long run times.
- Step 3
You approve the fix
We explain what failed, what it takes to repair it, and what we would watch next season. Nothing gets replaced without your yes, and we clean up before we leave.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Humidity is our home groundMuggy summers and damp shoulder seasons drive most of the calls we take. We look at moisture and airflow together, not the cooling number alone, because a clammy house often means a sizing or duct problem.
- Crawlspace ducts get checkedOlder homes across the region run supply ducts through vented crawlspaces. Crushed flex, disconnected boots and soaked insulation show up constantly, and we get under the house to look instead of guessing from the register.
- Heating and cooling bothSame crew for air conditioning repair in July and heating repair in January. We know how your furnace, heat pump and air handler share ducts and a blower, so one visit covers the whole system.
- Plain talk on repair or replaceWhen a repair makes sense, we repair it. When a system is failing in ways that will keep costing you, we say so and explain why, then leave the decision with you and your timeline.
- All major brands, gas & electricCarrier, Trane, Lennox, Goodman, Rheem, York and more, as an independent company.
- Straight answersIf a system is not worth repairing, we say so, often right on the phone.
West Virginia at a glance
Find your city — or just call
Pick your city above, or call and we'll book your visit on the spot.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
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